MoogleWord Help Center — Support, Guides, Troubleshooting
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Support

Help Center

Find answers fast, learn the core workflows, and get direct support when you need it. MoogleWord is offline-first and local by default — this page covers the basics and the edge cases.

Help Search
Tip: Try “import”, “PDF”, “shortcuts”, or “offline”.
Quick Topics

Start here.

These are the most common workflows and questions. If you don’t see what you need, jump to the FAQ or email support.

Getting Started

Create documents, choose page size (A4/Letter), and set your layout preset for clean drafting.

Import & Files

Bring in existing drafts. Keep your folder structure tidy and learn what file types are supported.

Print & PDF

Print-ready output, margins, and exporting clean PDFs — plus fixes for common print issues.

Shortcuts

Speed up your workflow with keyboard shortcuts, selection tools, and editor navigation.

Privacy & Offline

No accounts required. Learn how local storage works, what leaves your device, and what never does.

Troubleshooting

Fix common issues: imports not opening, printing errors, permissions, performance, and app updates.

FAQ

Common questions.

Clear answers, written for real users — not boilerplate. If your issue is urgent or unusual, email support and include the details listed below.

Does MoogleWord require an account?
No. MoogleWord is designed to work without logins. Your files are stored locally on your device.
Where are my documents saved?
Your documents stay on your device in your chosen folders. If you export or share, that action is initiated by you — not automatic.
Why is my import not working?
Start by checking the file type and permissions. If you’re importing from another app, try exporting as a standard format first. If it still fails, email support with the file type, size, and what you expected to happen.
My PDF/print output looks wrong. What should I do?
Confirm your page size (A4 vs Letter) and margins. If the preview looks correct but the output doesn’t, include your device model and Android version when contacting support.
Is AI required to use MoogleWord?
No. AI features (if enabled) are optional. The editor and core writing tools are fully usable without AI.
How do I report a bug properly?
Send an email with: app version, device model, Android version, steps to reproduce, and (if possible) a screenshot or screen recording. Keep any sensitive text removed or redacted.
Contact

Reach the team.

Choose the email that matches your request. We reply faster when you include the right details.

Include this in your message:
  • App version (Settings → About)
  • Device model + Android version
  • What you clicked and what happened
  • Any error message shown (copy/paste if possible)
General inquiries

Partnerships, licensing questions, business inquiries, and non-technical requests.

Technical support

Bugs, crashes, imports, printing/PDF issues, or anything that blocks your workflow.

Release notes

Want to see what changed in the latest build? Check the release notes for new features and fixes.